FAQs
We aim to provide the best service possible to our clients.
Email Marketing
Most asked question: How much does it cost to send email marketing newsletters?
Our best answer: Our fees are $10 per delivery plus 5¢ per email address so to send to 100 costs $15. We also have monthly email marketing newsletter plans, starting at $35/month for the Lite plan.
After our setup fee of $199, you will need to add your credit card on file to be able to send out. You can then do it yourself or we can (for $60 per campaign).
First, your sending email address needs to be authenticated, which can take 24 hours of we/you have access to the DNS. We can then get you started in a couple of days after your template is created.
Absolutely, yes! Your list can be made up of paying customers within 12 months and ideally, in Excel. If you have older clients, you can send them an email with a direct link to sign up.
As a rule, we do not. But we do have access to a great copywriter and can also use your website's content.
Our email news builder is very simple (and fun) to use, we even provides a video tutorial for you.
Web Design
Most asked question: How much does a website cost?
Our best answer: Just like buying a car, that depends on what you want. Web design can start at about $1,500 and go up as high as $15,000. But once we talk to you, we can find out what you want, what your budget is, then create a proposal.
We want you to drive away in the car that you want!
We usually request either 40% or 50% deposit then either require 70% at launch or 100% depending on project size.
We usually allow 4-6 weeks but sometimes, less if it's a simple project.
Certainly not a JPEG or GIF, maybe a PNG if it's large. But an EPS or Adobe Illustrator vector file is best.
As a rule, we do not. But we do have access to a great copywriter.
Easy is a relative term, it depends on how confident and skilled you are. The page builder we build with is pretty easy (and fun) to use, but we can provide training. We can also make the updates.
WordPress Care Plans
Most asked question: Why do I need it?
Our best answer: All WordPress websites are software, which needs to be updated regularly to avoid issues and maintain performance. Our monthly WordPress care plans have helped many clients and start at $30/month.
We provide four WordPress care plans: Standard, Standard Plus, Premium, and Premium Plus.
We have three options: monthly; 6-monthly (with 5% discount) or; annual (with a free month).
Pretty quickly once we get access to your website dashboard.
Yes, each month, you'll receive a shiny PDF report via email with the work completed and other features (depending on the plan you select).
We also provide professional logo design and local SEO. Let us know if you have questions or want to get started.