Hide and Show News Item to List

If you have an older email list that you have not sent a campaign to, including them again after a long break could result in spam flags as people are surprised (or worse, forgotten you) to hear from you again.

A gentler way is to use a feature called "Hide Show" to display a message just to that list. Then add [unsubscribe] (including the parentheses) as the link on text to allow them to leave.

A client recently sent a campaign about an upcoming show. All lists saw the main content (click to enlarge):

Hide show

But the older list also saw this message (hidden from the other lists) (click to enlarge):

Hide show

Letting them unsubscribe encourages a gentle leave rather than a spam flag, which no one wants.

The Result?

  • 6 unsubscribes
  • Zero spam flags

So if you have news/promo/image that you only want to show to a specific list, go ahead and try it. Select the news items block then to the left are your options.

Have fun!

Hide show
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Paul Mycroft

Having emigrated from south London, England, Paul has moved between cities in North America, building a loyal following since starting the business back in 2002. Many US and Canadian clients are with him today who were there from day one.